Predictable pricing for plant reliability.
Transparent per-user licensing. Managers and technicians who manage or execute work are paid seats; floor requestors are always free.
Annual commitment, billed as monthly equivalent. 3 paid users minimum on Core and Pro.
Core
Complete asset, work order, and preventive maintenance foundation for operating facilities.
Pro
Verified advanced reporting, procurement controls, multi-site governance, and AI assistance.
Enterprise
Implementation scope, integrations, security requirements, and service terms agreed in writing.
Target $12,000 annual minimum
Estimate Your Team's Monthly Investment
Remember: Only managers and executing technicians are paid seats (min 3). Machine operators are 100% free!
$720 billed annually
$1440 billed annually
Our Commercial Commitments
Clear rules designed for real shop-floor operations without hidden consultancies
3 Paid Users Minimum
Applies to Core and Pro plans. Perfect for small to large plant maintenance crews.
Free Request-Only Users
Machine operators and floor personnel submitting QR tickets are unlimited and 100% free.
21-Day Trial with Guided Setup
Experience full capabilities on your plant floor with guided assistance for qualified accounts.
CSV Import & Training Included
Includes standard CSV migration assistance and one training session (custom cleanup quoted separately).
Confirm Data Export Scope
Confirm which records and formats can be exported from your proposed workspace and plan before starting a pilot.
Defined Storage & AI Allowances
Transparent base quotas; separate add-ons for heavy WhatsApp/SMS messaging, hardware, sensors, and custom integrations.
Frequently Asked Commercial Questions
Everything you need to know about user seats, trial terms, and data ownership
Who counts as a paid user?
Only technicians, reliability engineers, and managers who manage or execute work orders require a paid license. Floor operators and line workers submitting requests via QR codes or kiosk forms are 100% free with unlimited accounts.
What is the minimum user requirement?
There is a 3 paid users minimum on Core and Pro plans. This ensures adequate coverage for shift handovers, dispatchers, and field technicians.
How does the 21-day trial work?
We offer a full 21-day trial with guided setup for qualified accounts. You can configure your asset hierarchy, test QR work orders on your floor, and evaluate reliability reporting before committing.
Can we export our customer data anytime?
Export availability, included records, and supported formats should be confirmed for the proposed workspace and plan before the pilot begins.
What onboarding and migration support is included?
Every plan includes standard CSV import assistance and one dedicated training session. Extensive data cleanup, legacy ERP extraction, or custom migrations can be quoted separately as needed.
How are storage, AI, and messaging allowances defined?
Pro and Enterprise include defined base storage and capped Synapse AI allowances. High-volume automated WhatsApp/SMS messaging, hardware sensors, and custom API integrations are transparently billed as modular add-ons.
Ready to make plant maintenance predictable?
Start your 21-day guided trial or schedule a 30-minute technical walkthrough with our reliability engineering team.